Smarticks OAuth & Social Login

Streamlined Agent Authentication

Smarticks OAuth & Social Login functionality empowers businesses to leverage secure and convenient OAuth or social login providers for agent authentication, streamlining access and enhancing security.

Technical Overview:

  • Supported Providers: Integrate with various OAuth providers and social networks to offer agent login flexibility. Predefined configurations exist for Google, Microsoft Azure, GitHub, and Auth0.com.
  • Automatic User Creation: New agents authorized through OAuth can be automatically created within Smarticks, simplifying user provisioning.
  • Enforced or Optional Login:
    • Enforced OAuth Login: Mandate the use of a default OAuth provider for agent login.
    • Optional Social Login: Provide agents with the option to select from various OAuth or social login buttons on the login page.

Configuration:

  • Provider-Specific Setup: Refer to each provider’s instructions for creating an app and obtaining the necessary credentials (Client ID and Client Secret).
  • Smarticks Configuration: Input the obtained Client ID and Client Secret values within the Smarticks settings for the respective OAuth provider.

Troubleshooting:

  • Google Mobile App Login: Google currently enforces additional security checks that prevent OAuth login functionality within Smarticks mobile apps. A solution is under development.
  • Microsoft Azure Configuration: While Smarticks offers options for customizing the Microsoft Azure authorization URL, consult Microsoft’s documentation for comprehensive setup instructions.

By implementing Smarticks OAuth & Social Login, businesses can enhance login security, simplify user provisioning, and offer agents a convenient and familiar login experience.

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