WordPress Easy Digital Downloads
Streamlined Order Management The Smarticks Easy Digital Downloads (EDD) integration fosters a cohesive customer support experience by connecting your EDD […]
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API & Webhooks
Powerful Integrations Smarticks API & Webhooks functionality empowers businesses to connect Smarticks with various external applications and services, fostering process
Export Conversations
Streamlined Data Retrieval Smarticks Export Conversations functionality empowers businesses to efficiently extract conversation data in CSV format, facilitating analysis and
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Out of Office
Managing Agent Availability Smarticks Out of Office functionality empowers businesses to manage agent availability, ensuring efficient workload distribution and improved
SAML 2.0 & SSO (single sign-on authentication)
Streamlined Single Sign-On Smarticks SAML 2.0 & SSO functionality empowers businesses to implement single sign-on (SSO) authentication using the widely
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User Fields
Customizable User Profiles Smarticks User Fields functionality empowers businesses to create and manage custom profile fields for agents, fostering a
Jira Integration
Streamlined Ticketing & Communication Smarticks Jira Integration empowers businesses to bridge the gap between their Smarticks customer support platform and
Smarticks Auto Login
Seamless Conversation Access Smarticks Auto Login functionality streamlines agent access to conversations by enabling automatic authentication upon clicking designated links.
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Smarticks Teams
Collaborative Conversation Management Smarticks Teams functionality empowers businesses to establish collaborative workflows by grouping agents into teams and facilitating efficient
Smarticks Snooze
Prioritize Your Inbox Smarticks Snooze functionality empowers agents to temporarily remove less urgent conversations from their inboxes, fostering a focus