Streamlined Task Management Smarticks Checklists functionality empowers agents to create and manage task lists directly within conversations, fostering improved organization […]

Personalized Email Communication Smarticks Custom Mailbox Signatures functionality empowers businesses to craft and manage professional email signatures for individual mailboxes,

A Centralized Customer Hub Smarticks Contacts Management empowers businesses to effectively manage customer interactions. This functionality provides a comprehensive suite

Unlocking Customer Insights Smarticks Customer Data Enrichment streamlines customer profile management by automatically enriching profiles with publicly available web information.

Technical Overview: Configuration: Troubleshooting: Security and Access Control: Overall, Smarticks Reports equip businesses with valuable insights to optimize support operations,

Custom Folders functionality Custom Folders are great for organizing conversations. Use a Folder anytime you want quick and easy access

Custom Fields functionality Custom Fields is a powerful tool helping to store additional information on conversations, and organize and prioritize

Time Tracking functionality The Time Tracking functionality enables you to monitor how much time you and other individuals spend on

Knowledge Base This functionality allows to creation of a Knowledge Base designed for customer self-service or an internal help center

End-User Portal This functionality offers a fully equipped End-user Portal that allows customers to submit Conversations, log in by email,