Collaborative Conversation Management Smarticks Teams functionality empowers businesses to establish collaborative workflows by grouping agents into teams and facilitating efficient […]

Customizable User Profiles Smarticks User Fields functionality empowers businesses to create and manage custom profile fields for agents, fostering a

Managing Agent Availability Smarticks Out of Office functionality empowers businesses to manage agent availability, ensuring efficient workload distribution and improved

Streamlined Data Retrieval Smarticks Export Conversations functionality empowers businesses to efficiently extract conversation data in CSV format, facilitating analysis and

Prioritize Your Inbox Smarticks Snooze functionality empowers agents to temporarily remove less urgent conversations from their inboxes, fostering a focus

Streamlined Mailbox Management Smarticks Move or Remove IMAP Message functionality empowers businesses to optimize email server storage and streamline mailbox

Prioritize Conversation Details Smarticks Sticky Notes functionality empowers agents to pin important reminders or key information directly to the top

Real-Time Performance Monitoring Smarticks Wallboards functionality empowers businesses to create customizable dashboards for visualizing key metrics and gaining real-time insights

Enhanced User Experience Smarticks Dark Mode functionality empowers users to switch between a light and dark theme within the Smarticks